Refund policy

• You have two weeks from the date of delivery to request a return at info@sicajewelers.com. We must receive your return within 2 weeks of your return request.
• All clearance items, gift cards, studs, DISCOUNTED ITEMS, and items marked as final sale are not eligible for returns or exchanges.
• We do not offer prorated returns on orders placed at a promotional price and one forfeits the sale price if they wish to return part of the order.
• The cost of return shipping is taken on by the customer. We are not responsible for items that are damaged or lost during return shipping.
• Sica Jewelers does not accept returns for items with any signs of wear or damage. Merchandise must be new and unworn, have not been resized, and free from scratches and dirt/debris.
• Once your item is returned it will be inspected by our quality team. If your return is not approved, we will ship the item back to the shipping address listed.
• Please note that there will be a $5 charge if you fail to return the item(s) back with its original packaging.
• If any Sica customer enters into a dispute against Sica Jewelers, understandably, any future request for a return will be denied as well as any future orders.
• Hand made to order rings require a 35% cancellation fee for our time and labor.